Frequently Asked Questions

What are the shipping charges?

Customer is responsible for shipping shoes to Tony's Shoe Service and any shipping charges. Return shipping from Tony's Shoe Service back to the customer is included in the cost of the service.

How do I request a custom service?

Please contact us directly with your inquiry and we will be happy to assist. You can reach us at tony@tonysshoeservice.com.

Where is Tony's Shoe Service located?

We are located at 38 Corte Madera Ave, Mill Valley CA 94941

How long will it take to have my shoes resoled?

Current turnaround time is 6-8 weeks. Due to extremely high demand, there may be further delays.

Thank you for your patience!